Colin is a highly approachable, self-motivated, and energizing HR professional with 7.5 years of experience, primarily focused on Employee Relations. His expertise spans project management, organizational design, restructuring, and long-term transformations. Colin is known for his flexibility and keen observation of human behavior, which enables him to resolve complex issues across various lines of business. His problem-solving skills and commitment to efficiency ensure that he delivers high-quality customer service while seeking specialized support when necessary.
Colin places great importance on building trust, fostering authenticity, and creating meaningful connections. He believes that people should feel comfortable speaking up and takes pride in being regarded as fair and ethical in his approach. He strives to stay up-to-date with HR laws and industry changes through his SHRM membership and by conducting thorough research. While he hasn’t owned projects for total compensation and benefits, Colin has collaborated with teams on such initiatives.
Colin prides himself on his accessibility—his phone is always on, even during evenings, to ensure he remains available for anyone who needs support. He values visibility and prefers working onsite to foster a sense of support among teams. His integrity drives him to always follow through on his commitments, and he takes extra care to get to know stakeholders and what is important to them. This personal approach, combined with his ability to present concise, targeted reports, ensures stakeholders receive the information they need without unnecessary detail.
Colin’s main focus remains in Employee Relations and investigations, where he excels at building partnerships and supporting leaders. Adaptable and professional, he is passionate about growth and is looking for an organization where he can develop, aiming to move forward in his HR career and obtain an MBA.
Interested in Philadelphia location.
Salary Requirements: $115K - $125K
Act as a business partner and coach to all levels of leadership by providing guidance in the areas of employee relations,
policies and procedures, talent management, performance management, organizational structuring, compliance, and all
other aspects of Human Resources.
● Create and execute programs and strategies to foster a respectful work environment that optimizes organizational
performance and strives to enhance employee satisfaction and engagement.
● Directly supported a team of 1000+ clinical and non-clinical healthcare professionals and 180+ IT professionals with the ability to influence 6500+ team members across the health system in all aspects of Human Resources.
● Partnered with C-Level leaders, VPs, AVPs, Directors, and Managers to open new lines of communication from C-
Level to frontline team members and educated all levels of leadership on the value of making all team members feel
included in crucial conversations and decisions that affect their scope of work.
● Developed and executed strategies for cutting overtime costs, decreasing agency/contractor spending, and streamlining
management structures among multiple service lines while enhancing the employee and patient experience.
● Acted as a key stakeholder representing the People & Culture team with new HR software implementations.
● Worked with all necessary teams within and outside of HR to create, develop, and execute People & Culture strategies
to be in line with 2024-2030 organizational objectives.
● Regularly spent time engaging with frontline teams and led by example by having authentic conversations with team
members and working alongside them to understand organizational challenges, community needs, DE&I opportunities, and processes requiring improvement.
● Created, developed, operated, and sold an off-season home watch and property maintenance business dedicated to seasonal residents with secondary homes throughout Ocean City, New Jersey and its neighboring communities.
● Performed scheduled walkthroughs of clients' homes in their absence seeking out obvious issues such as intrusion,
leaks, property damage, and pest activity. Verified proper functionality of appliances, HVAC, plumbing, electrical, and security system components. Provided clients with comprehensive same-day reporting of home walkthrough results via
iAuditor software. Responded to 24/7 emergency calls and coordinated specialized maintenance with contractors.
● Managed all internal operations including accounting, purchasing, client invoicing and communication, marketing and SEO, credentialing, compliance, growth planning, financial analysis, and community relations.
● Strategically drove field support in all aspects of Human Resources for 3 lines of business throughout the states of Pennsylvania, West Virginia, and New York including 500+ union and non-union employees.
● Implemented organizational changes as a result of COVID-19 and Chapter 11 bankruptcy restructuring.
● Managed and resolved complex employee relations concerns by completing thorough and objective investigations.
● Continuously developed personal and professional rapports with all field and corporate leadership to garner
improvements in culture as a method of increasing retention, enhancing professional development, decreasing turnover
costs, and connecting frontline employees with organizational objectives.
● Collaborated with Vice President of Operations and Regional Directors to carry out field support for 400+ clinical and
10+ sales professionals in 17 regions within 5 states (NJ, IN, WI, IL, and MN) through all capacities of Human
Resources emphasizing employee relations, compensation & benefits, performance management, skills coaching,
morale augmentation, and retention enhancement.
● Responsible for decreasing HR-related productivity loss in supported regions by 45% within 6 months by investigating
and correcting financial leakage in payroll caused by unapproved clinical quota reductions and by empowering
directors to drive accountability in each region for capitalizing on budgeted payroll goals.
● Attended weekly executive council meetings and calls with Regional Directors to introduce new HR initiatives and gather feedback from the field in efforts to maintain an energized flow of high-quality employee support.
● Networked with other members of the HR team such as VP of HR, other HR Business Partners, Benefits, LOA
Administrator, HR Coordinators, and Payroll to work toward aligning goals across all regions and ensure consistency in the areas of employee satisfaction, onboarding, compliance, policy integration, process improvement, change
management, data collection, and growth tactics.
● Managed and resolved complex employee relations concerns by completing thorough and objective investigations.
Served as an HR support agent taking on responsibilities for 12 Philadelphia area stores in all functions of Human
Resources with sales volumes between $28M and $61M yearly with 140 to 250 employees per store.
● Collaborated with store and regional leaders to positively influence associates, increase employee engagement,
discover region-wide HR needs, and proactively respond to ever-changing business trends.
● Took ownership of all HR duties including partnering with management to create performance improvement plans,
administer corrective action, and successfully complete terminations.
● Coached store management teams on principles of leadership, recruitment & hiring, talent management, succession
planning, learning & development, LMS-based training, EEOC and FLSA guidelines, policies & procedures, and more.
● Conducted employee file audits, employee development workshops, store walks to investigate engagement concerns,
internal employee relations and loss prevention investigations, succession plan creation, and supported in-store
leadership teams with various business functions such as leveraging payroll spending, re-staffing stores to meet
recommended headcount reporting, and ensuring compliance is met across all areas of HR operations.
● Processed store employee and management HRIS data edits such as compensation, position, promotion, and demotion
changes. Received and processed worker's compensation claims, general liability claims, LOA procedures from requests to returns, time-off requests, scheduling edits, and other administrative functions relative to Human Resources.
● Worked side-by-side with frontline employees to understand day-to-day challenges first-hand.
Bachelor of Arts, Psychology (Industrial/Organizational Focus) September 2011 - December 2015
Minor: Human Resource Management
Rowan University, Glassboro, NJ
Experience using Office 365 (Microsoft Word, PowerPoint, Excel, Outlook, Teams, etc.), ADP, UKG, KRONOS, Workday, Oracle, IBM Kenexa (Brassring), iCIMS, SAP, QuickBooks, SafetyCulture iAuditor, Google applications, various social media platforms, performance management systems, business intelligence software, and more.1